A tradition of service from a name you trust...Since 1926
Headquarters: 22411 Teal Drive, PO Box 6010, Watertown, NY 13601 USA 800-836-0369
TEAL 100B Rules Tariff goes into effect 10-1-2019. Please visit our Forms page for a copy. You can also find our COVID-19 response posted there. Our Utica office is having phone service issues, please use our toll free# to contact them.
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Thank you for taking a moment to consider Teal's Express for your transportation needs. The Teal family has been involved in trucking for over 100 years and we still continue to operate under the same, simple effective philosophies our father had... to have your shipment picked up and delivered on time and intact. To augment this guiding philosophy, we have built a support system equipped with the effective technology you need, and we offer a personal commitment to you to move your shipment efficiently and effectively everyday!
On behalf of Teal's Express, thank you to our customers for your continued business and the opportunity to serve you. Teal's is monitoring the current situation with the Coronavirus (COVID-19) and we value your safety, as well as the safety of our employees. We are proactively taking steps to help minimize the spread of and exposure to the virus.
All of our locations are open and operating at full staff. We are working with our safety manager, educating our employees, following the recommendations of our state and county health departments, and utilizing precautionary measures to help ensure a safe environment for our staff and customers.
If there will be any changes to our delivery or pickup processes at your locations, please contact your local terminal with your procedures so we can work out a plan that benefits everyone. Our desire to give outstanding customer service to all of our customers, including you, has not changed. We understand your need to protect your employees and will work with you in these trying times. We are willing to make accomodations in the pick up or delivery of your freight, but hope you will work with us to protect the integrity of all our other customers' freight as well.
Unfortunately, the closure of non-essential businesses has impacted normal freight flow patterns within our network. Some service may be interrupted and we may not be able to provide the speed you have come to expect. Please confirm the status of your shipment with your local terminal if you have concerns or questions about transit times.
Teal's will continue to monitor the situation and also update you on any plans or changes as the days progress. We are all in this together.
A Tradition of Service from a Name You Trust is more than just a slogan, it is the Teal way, the best way for service, reliability and professionalism in the transportation industry today!
We look forward to working with you and we all appreciate your continued support and loyalty. We won't make promises that we can't deliver.
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